Official Terms, Conditions & Sale Guidelines
Campaign Overview & Welcome
Welcome to DBJETS’ first-ever extended Grand Festive Sale, spanning Diwali, Christmas, and the New Year.
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- Promotional Window: November 8, 2026 (Diwali) to January 3, 2027 (11:59 PM IST).
- The Objective: This exclusive event is primarily a Stock Clearance Sale and Festival Celebrations. Several premium, brand-new models are being liquidated at heavily discounted rates—with select inventory priced at or below our cost price.
- The Sale is on the Entire Website almost on all the products so there is no specific page or category to look out for.
Due to the deep discounts and limited inventory, strict rules apply to all orders placed during this promotional window. Once the SALE ends, the prices of all the items will go back to its original Sale Listing Price and this Festive Sale will be automatically deactivated.
Terms & Conditions
1. Hassle-Free Checkout Options
We want to make your shopping experience as easy as possible. You do not need to go through a complicated online registration process to secure your favorite models. We offer three flexible ways to buy:
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Registered Checkout: Log into your existing DBJETS account for faster tracking or register a new account. By doing this, you will be able to trace your orders and see your orders in future as well.
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Guest Checkout: Purchase directly through our website without creating an account or registering. Just add your items to the cart, enter your delivery/contact details, and complete the payment.
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Direct WhatsApp & GPay Ordering: If you prefer not to use the website checkout at all, you can order directly through WhatsApp:
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Message us at +91 7738074740.
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Share the name/screenshots of the items you want to purchase.
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Our team will confirm the final amount (including shipping) and you can make your payment instantly via Google Pay (GPay). Once paid, we will update you with dispatch process in whatsapp itself till you receive the item.
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2. Per-Customer Quantity Limits (1 Unit Per Model Style)
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- Customers are restricted to one (1) piece per model/style.
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- Purchasing multiple quantities of the identical item style or model code is strictly prohibited. Orders attempting to purchase duplicates of the same item will be adjusted or canceled as we wish to give the chance to each and every customer to have specific items in their collection.
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- There is no restriction on cart variety: customers may purchase as many different models/styles as desired in a single checkout.
3. Shipping Charges & Bulk Order Support
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- Shipping rates are calculated and applied automatically at checkout. Standard shipping rates on our platform are already subsidized by DBJETS at up to 50% below actual courier costs.
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- Bulk Order Assistance (10+ Items): Customers placing a single order containing more than 10 unique items should contact our team at salesdbjets@gmail.com before completing payment. Our logistics team will assist in optimizing your checkout for the most economical freight options.
4. Strict No-Return & No-Cancellation Policy
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- All sales made during the Festive & Clearance Sale are final and binding.
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- Once an order is confirmed on the website, no modifications, cancellations, or returns will be entertained under any circumstances.
5. Product Authenticity & Verification Dispatch Photos
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- 100% Brand-New Guarantee: All models listed on our store during this sale are brand new and unused, regardless of how heavily discounted the price may be.
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- Condition Verification: To ensure complete transparency, DBJETS provides direct verification for every order. Photos taken pre-packing (verifying product condition) and post-packing (sealed parcel) will be shared directly to the customer’s registered WhatsApp number prior to courier dispatch.
6. Dispatch & Premium Air Logistics
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- Dispatch Timeline: Orders are carefully processed and dispatched within 5 to 7 business days following payment confirmation.
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- Transit Timeline: Once handed over to the courier partner, transit time typically ranges between 1 to 5 business days, depending on the destination pincode.
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- Courier Service Tier: To safeguard high-value, fragile scale models, DBJETS dispatches shipments exclusively via Premium Air Express services through Tier-1 couriers (DTDC / Blue Dart). We do not use surface transport, eliminating prolonged handling risks and minimizing the chance of transit damage.
7. Packaging Standards & Damaged Transit Policy
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- Professional Packaging: All items are packed using custom-engineered protective materials refined over years of handling delicate collectibles, keeping damage risk to an absolute minimum.
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- In-Transit Damage Claims:
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- While over 99% of our shipments arrive safely, any transit damage must be reported immediately upon receipt along with unboxing footage/photos and videos to salesdbjets@gmail.com.
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- In the rare event of verified transit damage, DBJETS will issue a free replacement with an equivalent product.
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- Due to the steep clearance pricing of this campaign, monetary refunds are strictly not offered; claims are resolved exclusively through replacement.
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- In-Transit Damage Claims:
Contact & Support
For bulk freight inquiries or support during the festive sale:
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- Email: salesdbjets@gmail.com
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- Platform: www.dbjets.com

